At Bayskoo Pharma Company, we strive to ensure that you are completely satisfied with our products. We value your trust and aim to provide you with the best possible experience. Below is our detailed Refund & Return Policy to help you understand the conditions under which refunds and returns are processed.

Refund Policy

We are happy to issue a full refund based on the following conditions:

Full Refund Possible If:

• You received a defective item.

• The ordered item(s) are lost or damaged during transit.

• The ordered item(s) are past their expiry date.

Please Note:

• The mode of refund may vary depending on the circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. This delay is due to bank policies and is beyond our control.

• If the mode of refund is through our internal wallet system, the credit should be available within 24 hours.

How to Request a Refund:

To request a refund, simply contact us on WhatsApp at +91 9084376980 with your order details and the reason for the refund.

We take customer feedback very seriously and use it to constantly improve our quality of service.

For any queries, feel free to call our help desk at +91 9084376981 or contact our customer support executives through online chat. We're here for you!

Return Policy

We do our best to ensure that the products you order are delivered according to your specifications. However, if you receive an incomplete order, damaged, or incorrect product(s), please notify Bayskoo Pharma Customer Support immediately or within 7 working days of receiving the products, to ensure prompt resolution. Please note that Bayskoo Pharma Company will not accept liability for such delivery issues if you fail to notify us within 7 working days of receipt.

Returning Non-Defective Products:

We understand that various circumstances may lead you to want to return a product that is not defective. In these cases, we may allow the return of unopened, unused products after deducting a 20% restocking charge, ONLY if you notify us within 30 working days of receipt.

Steps for Returning Products:

1. Contact our customer support team via email at bayskooinfo@gmail.com or phone at +91 9084376980 to initiate the return process.

2. Ensure that the items are unused and in their original packaging.

3. Provide a clear unboxing video of the shipment if the product is damaged, defective, or incorrect to serve as proof. Without a sufficient unboxing video, we may not be able to process your return.

Refund Processing:

Once we receive your return request and the product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.

Cancellation Policy

At Bayskoo Pharma, our goal is to get your order to you as quickly as possible, so we begin processing immediately after an order is placed.

Condition Details

1. Orders can only be cancelled within 24 hours of placement.

2. How to Cancel: To initiate a cancellation, please contact our Customer Support team immediately:

3. After 24 Hours: Once the 24-hour window has passed or the Order has been shipped, we cannot cancel the order. In such cases, the request will be processed under our Return Policy.

4. Refund Process: If the cancellation request is successfully accepted within the 24-hour window, the full amount will be refunded to your original source of payment within 5-7 working days.

Contact Us

If you have any questions about this Refund & Return Policy, please contact us:

• Website: www.bayskoo.com

• Email: bayskooinfo@gmail.com

• Phone: +91 9084376980

• Address: Bayskoo Pharma Company, Sarwat, Muzaffarnagar, U.P. 251001

Thank you for choosing Bayskoo Pharma Company. Your satisfaction is our priority, and we are dedicated to providing you with the best possible service.

Refund policy

Refund - Return & cancellation Policy of Bayskoo Pharma Company

Last Updated: 16/10/2025