Privacy policy

Privacy Policy

Welcome to Bayskoo. Your privacy is important to us. This Privacy Policy explains how Bayskoo Pharma ("Bayskoo", "we", "our", or "us") collects, uses, stores, and protects your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping Address

  • Billing Address

  • PIN Code

  • Payment Information (processed securely through our payment partners)

  • Order History

Device & Technical Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Referral Source

  • Date and Time of Visit

  • Cookies and Similar Technologies

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Verify transactions

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and website experience

  • Prevent fraud and unauthorised activities

  • Respond to your inquiries

  • Comply with applicable legal obligations

With your consent where required, we may also send promotional offers, product updates, and marketing communications. You may opt out at any time.

3. Payment Security

We do not store your complete debit card, credit card, UPI PIN, or banking credentials.

Payments are processed securely by trusted third-party payment providers using industry-standard encryption and security practices.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Measure advertising effectiveness

  • Personalise your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Analytics & Advertising

We may use trusted third-party services to better understand website performance and improve our marketing efforts, including:

  • Google Analytics

  • Google Ads

  • Meta Pixel

  • Shopify Analytics

These services may use cookies or similar technologies to measure website usage, advertising performance, and customer interactions.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

  • Payment Processors

  • Courier & Logistics Partners

  • Technology Service Providers

  • Marketing Platforms

  • Government or Regulatory Authorities, when legally required

All such providers are expected to protect your information appropriately.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Maintain business records

  • Comply with legal, accounting, or regulatory requirements

When no longer required, information is securely deleted or anonymised where appropriate.

8. Data Security

We take reasonable administrative, technical, and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, where legally permissible

  • Withdraw consent for marketing communications

  • Contact us regarding the handling of your personal information

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Bayskoo Pharma

Email: support@bayskoo.com

Website: https://bayskoo.com

Customer Support: 9084376980

Business Address: 960, sarwat, city muzaffarnagar

We will make reasonable efforts to respond to your inquiries as promptly as possible.