Shipping policy

Shipping Policy

Last Updated: 4 July 2026

Welcome to Bayskoo. We are committed to providing a smooth, reliable, and transparent shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered across India.

1. Shipping Coverage

Bayskoo ships products to most serviceable locations across India.

If your PIN code is not serviceable, our customer support team will inform you promptly and assist you with the available options.

2. Shipping Charges

  • Free Shipping on orders above ₹399.

  • A shipping charge of ₹40 applies to orders below ₹399.

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

3. Order Processing

  • Orders placed before 12:00 PM (IST) are generally processed and dispatched on the same business day.

  • Orders placed after 12:00 PM (IST) are typically processed and dispatched on the next business day.

Order processing may take slightly longer during public holidays, weekends, promotional campaigns, or periods of exceptionally high order volume.

4. Estimated Delivery Time

After dispatch, estimated delivery timelines are:

  • Major Cities: 2–4 business days

  • Other Locations: 3–7 business days

Deliveries to remote or difficult-to-reach areas, including parts of Jammu & Kashmir, North-East India, and other remote regions, may require additional time.

Delivery timelines are estimates and may vary depending on the courier partner and local conditions.

5. Courier Partners

To ensure timely and secure delivery, we work with trusted logistics partners, including:

  • Blue Dart

  • Delhivery

  • Ecom Express

  • India Post

The courier partner assigned to your order may vary depending on your delivery location and service availability.

6. Cash on Delivery (COD)

For Cash on Delivery (COD) orders, our customer support team may contact you to confirm your order details and delivery address before dispatch.

Orders will be processed after successful verification.

7. Shipment Confirmation & Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via SMS, WhatsApp, or email containing your tracking details.

Tracking information generally becomes active within 24 hours after dispatch.

8. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Adverse weather conditions

  • Courier partner delays

  • Remote delivery locations

  • Public holidays

  • Operational or logistical disruptions

We appreciate your patience and understanding in such situations.

9. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, or if delivery cannot be completed due to customer unavailability, additional shipping charges may apply for re-dispatch, where applicable.

10. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible.

Where applicable, we may request photographs, an unboxing video, or other supporting information to help us investigate the issue with the courier partner.

11. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Bayskoo Pharma

Website: https://bayskoo.com

Email: support@bayskoo.com

Phone / WhatsApp: +91 9084376980

Business Address:

Bayskoo Pharma
960, Sarwat
Muzaffarnagar, Uttar Pradesh – 251001
India